1. Introduction
Welcome to Aureliapk (“we,” “our,” “us”). These Terms & Conditions govern your use of our website and any purchases you make from us. By accessing our website and placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
2. Eligibility
By using our website, you confirm that you are at least 18 years old or have the legal capacity to enter into binding contracts in your jurisdiction. If you are under 18, you may only use our website with the involvement of a parent or guardian.
3. Orders and Acceptance
All orders placed on Aureliapk are subject to availability and acceptance. Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for any reason at any time, including errors in pricing or product descriptions.
4. Pricing
All prices listed on our website are in Pakistani Rupees (PKR) and are subject to change without notice. We make every effort to ensure accurate pricing, but errors may occur. If an error is found after you place an order, we will contact you before processing the order.
5. Shipping and Delivery
We aim to process and ship all orders as quickly as possible. Delivery times may vary based on your location and the shipping method selected. Estimated delivery dates are provided at checkout but are not guaranteed. We are not responsible for delays caused by external factors such as customs or courier services.
6. Returns and Exchanges
We do not accept returns of parcels under any circumstances. However, if you wish to exchange an item, you must return the parcel within 2 days of receiving it, subject to the following conditions:
- Items must be unused and in their original packaging.
- Custom or personalized items are non-exchangeable unless faulty.
- The customer is responsible for return shipping costs unless the item is defective or incorrect.
Please contact our customer service team at admin@aureliapk.com for exchange instructions.
7. Intellectual Property
All content on the Aureliapk website, including text, graphics, logos, images, and software, is the property of Aureliapk and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission from us.
8. Limitation of Liability
We strive to ensure the accuracy and quality of our products and services. However, Aureliapk will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you for any claim shall not exceed the amount paid for the product in question.
9. Force Majeure
We will not be liable for any failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or interruptions in internet service.
10. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Aureliapk
Email: admin@aureliapk.com
